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MagsOnTheNet
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MagsOnTheNet to the rescue! Needed some last minute gifts for corporate clients and they came through big time! Kudos on their excellent customer service and professionalism.
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Ordering on this website was absolutely wonderful!!! My order was processed very quickly and efficiently. I spent some time comparing prices and confirmed that their prices on most subscription are the best out there!
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I finally spoke to a representative from the company who apologized for not responding to the numerous e-mails (though the story was thin: something about the servers being down; I sent one in March and Yahoo claimed to have sent one in April). In the end he addressed the problem: we noted where the order was met, and not met. He said that the Economist dropped MagsOnTheNet as a distributor, therefore my order was in "limbo" and that he's going to credit my account, with my approval. He's checking on my New Yorker subscription by contacting the magazine, and would e-mail me with the results.
Obviously, communication is not their forté, but it worked out to be O.K. in the end. I think they should have taken more responsibility and let me know if months go by (nearly a year) and my order's in "limbo." They did have my e-mail address and should have let me know that there was a problem when they recognized it... Would I use them again? Probably not: it's not worth the few dollars I'd save on a subscription. If there's a problem: call them!
Obviously, communication is not their forté, but it worked out to be O.K. in the end. I think they should have taken more responsibility and let me know if months go by (nearly a year) and my order's in "limbo." They did have my e-mail address and should have let me know that there was a problem when they recognized it... Would I use them again? Probably not: it's not worth the few dollars I'd save on a subscription. If there's a problem: call them!
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Ordered a magazine in February. Nothing received. Called today and they are closed until 4/14 - tried to e-mail and server is down. ????????? Sounds like something is going on.
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Helpful phone staff. Unfortunately the order made several months ago was never received by the publisher and a reorder has yet to be found by the publisher. I have concerns but the prices are certainly tempting and the phone support has been reassuring.
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Everything with my order went just as expected. My order came with 4 free magazines and a whopping discount as well.
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We ordered Magazines for our clients with free gift cards. All our clients were impressed and the prices were great too.
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MagsOnTheNet hands down has the best prices and offers. However, you need to click on the offer banner for the coupon codes.
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Great company, customer service was superb. I needed to change my order and the took care of it right away.
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