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Lamps Plus
 
 

Lamps Plus

Average Rating 4.41/5.0 store rating 3,543 store reviews
Customer Service 4
On-Time Delivery 5
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by: LAMPS PLUS Shopper
October 17, 2013
Author's Rating: 5/5.0 store rating
Good service. Good product.

by: LAMPS PLUS Shopper
October 13, 2013
Author's Rating: 5/5.0 store rating
Product arrived in a timely fashion in perfect condition. The price was excellent. Customer service was quick and accuratae.

by: LAMPS PLUS Shopper
October 5, 2013
Author's Rating: 5/5.0 store rating
There's only one thing I was little upset about the order that the inner brown box which held the 10 individually packed small bulbs was not quite normally designed that caused me accidentally dropping all the contents. Luckily so far there was only 1 broken bulb found among ten of them. Still, it shouldn't have happened. I don't break things often.

by: LAMPS PLUS Shopper
October 4, 2013
Author's Rating: 3/5.0 store rating
The delivery date keeps slipping. It was originally estimated for 10/2 delivery, then 10/4, now 10/7. There have been no updates on the Fed Ex tracking site since 10/1. Cannot comment on the quality of the merchandise and whether it is worth the long wait.

by: LAMPS PLUS Shopper
October 2, 2013
Author's Rating: 5/5.0 store rating
Excellent service, worthy of being emulated!

by: LAMPS PLUS Shopper
October 1, 2013
Author's Rating: 3/5.0 store rating
No local stores to return the ceiling fixture item to and shipping cost to return item was over half the value of the item itself, so I am stuck with it.

by: LAMPS PLUS Shopper
September 16, 2013
Author's Rating: 5/5.0 store rating
excellent

by: LAMPS PLUS Shopper
September 10, 2013
Author's Rating: 5/5.0 store rating
Very pleased with the product and the service I received from Lamps Plus.

by: LAMPS PLUS Shopper
September 10, 2013
Author's Rating: 1/5.0 store rating
I placed my order nearly 5 weeks ago. Lamps Plus sent the wrong item. I sent it back, expecting them to immediately ship the correct order. After calling them, I was told I had to wait for their incorrect shipment to return and be processed before they would send me what I had ordered and had paid for already. After waiting 2 weeks, I called to find out the status of my order. Whoever I talked to said my return had arrived, and I would be notified when my order would ship. That was 6 days ago...I'm pissed!

by: LAMPS PLUS Shopper
September 7, 2013
Author's Rating: 5/5.0 store rating
Was very easy to place my order.

by: LAMPS PLUS Shopper
August 29, 2013
Author's Rating: 4/5.0 store rating
Easy to navigate on line. Product as shown. Cost less than competitors.

by: LAMPS PLUS Shopper
August 20, 2013
Author's Rating: 4/5.0 store rating
Had to return the first shade I ordered as it was too big and I thought a return fee for shipping of $35 was ridiculous.

by: anetski
August 20, 2013
Author's Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
Ordered a table lamp and a floor lamp from lamps plus online. The floor lamp quit working after four months!  I called customer service, to my dismay they don't carry them anymore.  I've been asked to find a box and ship it back to them. Very disappointing as I now will not have matching lamps in my living room.

by: LAMPS PLUS Shopper
August 18, 2013
Author's Rating: 5/5.0 store rating
Great service. Will use and recommend Lamps Plus to my friends.

by: LAMPS PLUS Shopper
August 11, 2013
Author's Rating: 4/5.0 store rating
GOOD

by: LAMPS PLUS Shopper
August 10, 2013
Author's Rating: 5/5.0 store rating
This is my second purchase from Lamps Plus. The have an amazing selection of quality lampshades from which to choose, and offer excellent delivery service. I will most definitely recommend this company to friends and family.

by: LAMPS PLUS Shopper
August 10, 2013
Author's Rating: 5/5.0 store rating
LampsPlus has some unique lighting products. They offer a fair price and shipping has always been on-time. I recommend LampsPlus to anyone seeking lighting needs. Good company.

by: LAMPS PLUS Shopper
August 9, 2013
Author's Rating: 3/5.0 store rating
The screw was too short to attach t he shade to the base. A conversation (3 way)with importer was not helpful. He said to unscrew the top and reverse the big screw. Big screw did not come out. Had to go to local lamp store where I had to purchase an extender. Will buy any new lamps locally. Would have returned the lamp but the box was broken in removing the lamp. Lamp Plus does not supply new boxes.

by: LAMPS PLUS Shopper
August 2, 2013
Author's Rating: 1/5.0 store rating
They were great answering questions before product purchase and recommending something to meet my needs.

by: LAMPS PLUS Shopper
August 2, 2013
Author's Rating: 5/5.0 store rating
They did what they said they'd do.

by: LAMPS PLUS Shopper
August 2, 2013
Author's Rating: 5/5.0 store rating
Shipping just seemed to take a very long time to get the lamps to my home. One of them took almost a month, I just received it the beginning of this week, but it was just what I wanted so I won't complain too much. I love the lamps, they are just what I was looking for and couldn't find anywhere else. I love the wide selections available at Lamps Plus.

by: LAMPS PLUS Shopper
July 24, 2013
Author's Rating: 5/5.0 store rating
Lamps Plus has the best selection anywhere even with sale prices.

by: LAMPS PLUS Shopper
July 21, 2013
Author's Rating: 5/5.0 store rating
I've purchased many items from this merchant and have always been very satisfied.

by: LAMPS PLUS Shopper
July 20, 2013
Author's Rating: 5/5.0 store rating
Item arrived in excellent condition and sooner than expected. Would definitely order from Lamps Plus again and recommend to a friend.

by: LAMPS PLUS Shopper
July 16, 2013
Author's Rating: 4/5.0 store rating
Found the lamp on the internet. Ordering was straightforward and received on time. Too many follow-up advertising e-mails. I bought the lamp I needed and don't need another.

by: LAMPS PLUS Shopper
July 9, 2013
Author's Rating: 5/5.0 store rating
We are very pleased with the floor lamp. We found the website to be very well organized and items were well displayed. Very satisfying experience. Nancy Penney

by: LAMPS PLUS Shopper
July 8, 2013
Author's Rating: 5/5.0 store rating
Have used in the past-always reliable.

by: LAMPS PLUS Shopper
July 6, 2013
Author's Rating: 5/5.0 store rating
It was easy and I found exactly what I wanted they are perfect in my bedroom

by: LAMPS PLUS Shopper
July 4, 2013
Author's Rating: 5/5.0 store rating
No problems.

by: LAMPS PLUS Shopper
June 27, 2013
Author's Rating: 5/5.0 store rating
Satisfied

 

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