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JeGem.com
 

JeGem.com

Average Rating 3.27/5.0 store rating 33 store reviews
Customer Service 3
On-Time Delivery 4

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by: mwolinsky
January 22, 2007
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I placed an order for a freshwater pearl pendant from Jegem.com. The necklace arrived in about 10 days & was exactly as described, however, two weeks after I received the pendant, it fell apart. The pearl fell completely out of the setting while I was ...
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by: cajspzzy
January 7, 2007
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
I bought an emerald ring at the site and had it re-sized for an additional charge only to have the ring break on the forth time I wore it. When I e-mailed them regarding my displeasure I was told they had their specialist look at each ring before sending it and it was approved. I could send them a picture of the ring but they suggest I take it to a silversmith in my area.

I would recommend that anyone that looks at this site to remember that the jewelry is not made in this country and if it breaks sending it back is almost impossible with their low rate customer service.

by: andre128
November 3, 2003
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I loved my jewelry from Jegem.com. Not only the pieces are unique, the customer service personel treated me like a friend. Shipping is quick too. A very pleasant experience overall. I highly recommend.

 

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http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe140.sp4-19584