This is a review of HSN, the Home Shopping Network. HSN holds a unique place among retail outlets. I would compare HSN to the traveling door-to-door salesperson that, after a moment of character assesment, you've judged trustworthy and ...
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Tried to buy 20 Hangers on line.  It's taken a day and a half so far.  Now I remember why it's been 3 years since shopping with HSN.  First of all, I couldn't update my address on line.  I Had to call CS.  That was a Big ...
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I have shopped a lot at HSN. Never had a problem with any item I have purchased. When I did return something that I just didn't like (product was ok just personal preference)it was very easy and I received my money back in a timely manner. Would definately recommend.

HSN DID A CREDIT CHECK WITHOUT MY AUTHORIZATION. I ordered a two of the same Acer computers. One went through fine, the other I had to cancel because they were out. I then went back on the site and ordered a different Acer computer. I got a call the next ...
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I recently placed an order online for a Sony Reader and received confirmation that the order was placed and the date my product should arrive.  I waited for it to arrive and when it didn't arrive on the date it was supposed to, I called customer ...
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Bought an Everly Originals portrait package, then they went out of business before product delivery. The customer service rep. first said that they would refund me. Then, after three more calls they said that it wasn't their problem and refused to refund me any money. Promises were not kept and poor call back rate. They refused to accept any responsibility, even though they are in cahoots with Everly, a company apparently owned by HSN. I told them that I would tell ever person I know and encourage others from ever shopping here in the future. But the rep. didn't care.

Ordered a computer the other day . Got a confirmation e-mail.  Got a phone call that I needed to call them to verify my flex pay account.  I called them and they gave me a hassle cause  i was on my cell phone instead of my home phone. I gave them all my information ,and why I was shipping to my wifes work adress instead of my home{nobodys home during the day???} Finally the guy said ok I am releasing your order and it should ship today or tommorrow at the latest.He said I would get a confirmation e-mail after it shipped. 2 days later I get an e-mail that says sorry your order has been delayed due to lack of product stock.If we don't have stock in 30 days your order will be canceled.  thanks for shopping with HSN .. What a joke. Why put me thru all that????

Placed an order with HSN years ago, and subsequently unsubscribed from all marketing emails from them.  Then this fall, I begin receiving SPAM from Lucky Magazine at the unique email address I had originally provided HSN.  Was not amused at all that HSN sold my email address, even if it was to a "trusted, carefully selected" partner.

Bought several Heidi Daus jewelry items from HSN.  Stones were either missing or fell out soon after wearing them.  HSN Customer Service refused to return my money or tell me where to get them fixed.  This DESPITE written agreement enclosed with each Daus item saying stones were guaranteed FOR LIFE!  This jewelry is cheap.  HSN is a rip off.  Either false advertising or poor service, either way questionable practices.  And I'm out $500 for jewelry that's bad.  DON'T BUY THIS JEWELRY.  DONT SHOP ON HSN. 

My debit account information has been stolen twice when using the online service. Not sure if I am the only one, but be sure to check your bank account for suspicious purchases when ordering through the website.  I have had fraud issues only twice and it has always been after using my debit card on the HSN website. I did contact the company and let them know.  Otherwise, HSN is great, but I think I will use personal checks from now on when using their system.

Quick turnaround, poor quality products, no helpful customer service, phone number given for warranty, absolutely no help at all, professionals at taking advantage of the general public. I would not recommend HSN to anyone.

We ordered king size sheets from HSN but received queen size sheets.  The sheets were on sale for $39.95.  We had a 15% coupon code but it didn't apply to the sale item.  Don't get me wrong, $39.95 for sheets is a very good price if they ...
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VERY DISAPPOINTED WITH HSN. We have purchased several items from HSN over the past ten years, but after our last experience, we WILL NOT SHOP WITH THEM AGAIN. We ordered a treadmill from them and have yet to see it. Their excuse is that because it is a ...
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Delivery Speed is amazingly quick.  Orders have always been accurate, customer service is so great it is why i keep coming back for more...they will fix any situation unlike QVC.  Returns are extremely easy using the enclosed paid ...
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As a brand new customer with no history with this company, I find them to be rude, dishonest, and lack any semblance of integrity.I ordered a desktop computer from them using the flexpay option.  My card was immediately billed a ...
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I thought this was a perfect way to buy a product with the flex pay plan and no interest. I ordered a 60" DLP tv. They told me the estimated date of delivery was on or around April 4. I called on March 20 to cancel the order because i wanted to order ...
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I wanted to unsubscribe myself from their mailing list.  The website and service was terrible and made it impossible to unsubscribe from mailing list without calling them up.  I did not have an account with them, so i am unsure why i was recieving their e-mails anyway.  In order to unsubscribe, i had to give alot of personal information (on website, in order to ask them to remove me: name, phone number, etc) Had to call up to unsubscribe, which is a waste of time and very inconvenient.  Automatic voice prompt kept asking for account information, but i did not have an account.  Took awhile to get past the auto-prompt and actually speak to a representative.  Once i did, issue was resolved.

HSN The Home Shoppers Network on line store is just like shopping from your television only easier. The reason that I first tried shopping at the HSN Home Shoppers Network on line store is because I get bored watching television and waiting for each item ...
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Had to have order shipped to a friends address because for some reason my home address is blocked and they wont ship items to my address. Shipping is just absurd. I ordered 8 items in 1 order but was charged as if I had made 8 seperate orders. I paid $7 on shipping PER item and ended up with 8 boxes sitting on my friends doorstep. One item was cancelled due to my HSN card being declined yet the credit department shows it as being approved. Had to wait 4 days before the credit was applied to my card in order to reorder the item again. Had to place order 5 times before it was even registered in the system. All that aside, shipping was fast.

HSN customer service is crap. Don't bother with these clowns if you expect any satisfaction. Their CS reps are rude, and will hang up on you. I have been trying for 2 months and 6 phone calls to CS to get an issue resolved, to no avail. They keep saying, ...
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Overall, I was quite unhappy with my experience using the Home Shopping Network. I ordered a garage fan for my father's birthday, and confirmed with Customer Service that the fan would be delivered in 3 days if I paid an additional $40 for shipping. The Customer Service representative indicated that shipping would not be a problem as this was a stock item and would leave the warehouse the same day as the order. On day 3 (the scheduled delivery date), I was informed via e-mail that the fan had just been drop-shipped by the manufacturer and would arrive in an additional 7 to 10 days. 7 days later the fan did finally arrive. Of course I called Customer Service, and was told that they could not give me a reason for the misrepresentation or delay, and said that all I could expect was a refund for the additional shipping amount. I will most certainly not shop with the Home Shopping Network in the future.

The HSN.com site, also known as The Home Shoppers Network on line store was a disaster for us. We ordered a bunch of items only to be delayed, put off, be rude to and more. I really had a bad experience with the HSN.com site. I felt I had to share the ...
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I am so very disappointed with this company and its policies. I recently purchased 2.6ct Moissanite and Genuine Ruby Round 3-Stone 14K Ring SIZE 5 order# 460187537. The company would not send it to me because they could not verify my address. I lease this house and have been here since December I offered to send the loss prevention rep a copy of my lease but she said "sorry that's not our policy". This was supposed to be my engagement ring. I am completely devastated. I called customer service on 2/20/2008 at 6:00pm and the rep never mentioned this. Instead of telling 10 people of this horrible experience I'll be able to tell 10,000 with the help of the internet.

I have purchased many, many, many items from HSN. I have never ever had any problems with receiving or returning items(which has only been maybe once or twice out of 5 or 6 years). They deliver quickly, customer service has always been great and am very, very satisfied with HSN.

However, I recently purchased the "Today's Special", a computer by Gateway. Although it is still new and I have not had any trouble. I noticed that there was no return label in the box as with other products. Upon reading some the feedback where some people have tried to return theirs and the difficult time they seem to be having, I am getting a "little" nervous. Someone told me that Gateway was purchased by "ACER". Could this be the reason for all of the "great" buys on HSN for Gateway products and the non-caring attitude from Gateway's customer service when asked how to return items?

I placed an order on HSN and experienced horrible customer service. I placed my order and expected delivery date was Dec 24th. When I called to have the shipping address changed, they told me I needed to cancel the entire order itself. So I did and ...
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After shopping online, and checking out all the deals available, I finally settled on HSN for the purchase of two Irobot cleaning robots - a Scooba for the kitchen floors, and a Roomba for the rest of the house. HSN had the best deals available, free ...
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I love shopping HSN. I have never had a complaint about any customer service I have used. My returns are minimal which says a lot for the products they sell. Quality has not been a problem and any issues I have had have been resolved quickly and to my satisfaction. I would and do recommend shopping HSN,

good

fine

product is in excellant condition, packaged nicely and protected. I love shopping with HSN. They have excellant service and the products have been wonderful.