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Grandin Road
 

Grandin Road

Average Rating 4/5.0 store rating 12 store reviews
Customer Service 0
On-Time Delivery 0
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by: dipticla
November 7, 2007
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Very disappointed with my shopping experience. I bought an expensive rug on 10/9/2007. They initially told me the shipping was delayed till 10/29. Then I got an email that its further delayed till 10/31. Then I got another email saying its delayed till 11/5. When I wrote back asking whats going on, they said they have "upgraded" me to over night shipping. I expected my order on 11/6, but did not receive anything. Nor did I get any email from them. So I wrote again asking about my order, and this time they say its been delayed till 11/12. I wanted this rug for a party on 11/9. I guess I will never see it!
I WILL NEVER BUY FROM THEM AGAIN. NEVER AGAIN.

by: cozwo
December 13, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
I ordered a bundle of 16" candy cane vase fillers on 11/27 (small item), but didn't receive them until 12/12. After I placed my order I received an automatic reply that said they would send me an email when the order is shipped. Never received an ...
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by: Grandin Road Shopper
November 26, 2011
Author's Rating: 3/5.0 store rating
repeated errors in order - wrong color then damaged items sent; poor packaging of shipped items. still awaiting correct item to be delivered

by: Grandin Road Shopper
October 10, 2009
Author's Rating: 4/5.0 store rating
IT WAS VERY EASY AND VERY PROMPT.

by: Grandin Road Shopper
April 2, 2012
Author's Rating: 4/5.0 store rating
Easy, efficient shopping.

by: Grandin Road Shopper
March 8, 2011
Author's Rating: 5/5.0 store rating
quality of the product was well worth the little extra time for delivery.

by: Grandin Road Shopper
August 9, 2009
Author's Rating: 5/5.0 store rating
I had a question on the original order and customer service was responsive and made sure that my concern was addressed.

by: Grandin Road Shopper
October 29, 2009
Author's Rating: 5/5.0 store rating
It was very good. Just waited too long to order hanging cocoon man and it was out of stock.

by: Grandin Road Shopper
November 15, 2009
Author's Rating: 5/5.0 store rating
Great service. Product arrived very quickly. The quality is wonderful.

by: Grandin Road Shopper
October 26, 2009
Author's Rating: 5/5.0 store rating
Great shopping experience

by: Grandin Road Shopper
November 4, 2007
Author's Rating: 5/5.0 store rating
Excellent shopping experience. Found merchandise quickly, placed order and products arrived very quickly! Would order from again!

by: ritamkeays
February 28, 2012
Author's Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
I am very satisfied with my recent purchase of three little bunnies.  They look so lifelike.  I live at an independent living facility and I will be displaying the bunnies outside my door on a shelf.  All who pass by will admire the display, I'm sure.  Thanks for the great product.

Mrs. RMK

 
 
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