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Ergo Depot
 
 

Ergo Depot

Average Rating 4.84/5.0 store rating 94 store reviews
Customer Service 0
On-Time Delivery 0
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by: Ergo Depot Shopper
February 8, 2012
Author's Rating: 5/5.0 store rating
The desk I bought is great. I had to assemble it myself, but it wasn't too bad. Standing more is making a big difference for me. This company was very easy to work with and friendly too.

by: Ergo Depot Shopper
January 9, 2012
Author's Rating: 5/5.0 store rating
My experience was excellent. The desk is a very good value and the company was friendly, competent and easy to work with. I am also very glad that they matched my charitable contribution. What a cool idea.

by: Ergo Depot Shopper
January 7, 2012
Author's Rating: 5/5.0 store rating
The first mouse we received was not working. But we received a replacement within a week. Thank you!

by: Ergo Depot Shopper
December 1, 2011
Author's Rating: 5/5.0 store rating
I called customer service with a question about delivery, left a message and received a return call within an hour answering all my questions. They alerted me to the possibility that the freight delivery service might be unwilling to bring the box into the house, but they were very accomondating. My husband and the driver (UPS) got the box inside the front door without a problem. My husband put the desk together. The holes to attach the base to the top had not been drilled. We drew dots where the holes went and drilled them ourselves. I don't know if the desk should have arrived with the holes drilled. I would be interested to know if that was how all desks ship. I am very pleased with the desk. I love being able to adjust the height. I love the size (I got the 63 in wide model). It looks good in my study and makes my time working much more pleasant and productive. I purchased this desk because my back gives me trouble when I sit at the computer too long. This desk has completely solved that problem. I stand part of the time, I have a tall task chair to sit when I want, and generally I move more than I did with a tradition computer-desk setup. I am a happy customer!

by: Ergo Depot Shopper
October 27, 2011
Author's Rating: 5/5.0 store rating
warned me that it would take 8-12 business days to ship; Arrived on the 8th business day !

by: Ergo Depot Shopper
October 10, 2011
Author's Rating: 4/5.0 store rating
Alexis Harper has helped me out very well with choosing fabric for my move chair. I didn't receive the chair yet, but I knew that.

by: Ergo Depot Shopper
October 6, 2011
Author's Rating: 5/5.0 store rating
Great company, easy web site to navigate, and professional folks.

by: Ergo Depot Shopper
October 6, 2011
Author's Rating: 5/5.0 store rating
Easy process, no problems encountered.

by: Ergo Depot Shopper
August 24, 2011
Author's Rating: 5/5.0 store rating
The product purchased looks to be of good quality and was easy to assemble. Phone assistance was quickly available for my minor questions. We're pleased with the product and the service so far.

by: Ergo Depot Shopper
July 11, 2011
Author's Rating: 5/5.0 store rating
Excellent communication & service from beginning to end.

by: dreiter51
May 3, 2011
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
Very poor.  Ordered an Izzy Bailey chair, with extra package of adjustments.  No info came on adjusting the tension on the back of the chair.  Many emails and phone calls.  No help.  Finally, they suggested that maybe it was defective, but I should have told them when I first got it.....as if I hadn't emailed and called numerous times.  I'll never order here again.

by: Ergo Depot Shopper
April 29, 2011
Author's Rating: 5/5.0 store rating
i purchased an adjustable electric desk and a hag saddle chair. the desk is absolutely fantastic. the quality is very good for the price. i did have to assemble the desk, but it was pretty straightforward. the chair came in a separate shipment and was very easy to assemble. i've been using my new setup for about 3-4 days now and it is really great. the ordering process was easy and their customer service was friendly and competent. i would recommend their desks without thinking twice.

by: Ergo Depot Shopper
March 20, 2011
Author's Rating: 2/5.0 store rating
Overpriced for product

by: Ergo Depot Shopper
March 13, 2011
Author's Rating: 5/5.0 store rating
Ergo Depot spent a lot of attention on the details of my new desk. They were also very courteous and communicative during the sales process. I recommend this web store without hesitation.

by: Ergo Depot Shopper
February 22, 2011
Author's Rating: 3/5.0 store rating
Placed the order on line, received an email February 2, 2011 indicating the product would be shipped in one week. It is February 22 with no chair delivered at this time. Did call to follow up on shipping date, it was indicated the original date provided was inaccurate, that product needed to be manufactured. Still waiting for the chair.

by: Ergo Depot Shopper
January 27, 2011
Author's Rating: 5/5.0 store rating
Excellent email follow up. Excellent build quality of equipment. Overall, excellent online buying experience.

by: Ergo Depot Shopper
January 11, 2011
Author's Rating: 5/5.0 store rating
I hate the idea of buying expensive ergonomic products sight unseen. But what can you do when no one has floor samples in your region? The people at Ergo Depot really eased that discomfort out of my shopping experience. Besides the great products, their very personal customer services along the ordering process - providing upholster samples, product advice, contacting me to question about the choices I made - was amazing. How many times have you received phone calls from a mail order company to make sure you chose a right product??? They seem to genuinely care about their customers and products.

by: Ergo Depot Shopper
November 8, 2010
Author's Rating: 5/5.0 store rating
Quick shipping, good product.

by: Ergo Depot Shopper
August 21, 2010
Author's Rating: 5/5.0 store rating
Webble Foot rest is UNDERRATED, I bought this for my wife who has circulation problems in her feet. IT WORKS WONDERS! Greatest foot rest in the world! P.S. She works for a Doctors office, they call it a Geriatric Skate Board! That works!

by: Ergo Depot Shopper
May 4, 2010
Author's Rating: 5/5.0 store rating
I had a very good experience. The saddle stool arrived on time and is exactly what I hoped for. The people at Ergo diligently tracked my order and kept me apprised of its status. I would not hesitate to use them again, and I have given several people Ergo's contact informtion because they have tried my saddle stool and liked it.

by: Ergo Depot Shopper
May 4, 2010
Author's Rating: 5/5.0 store rating
Very pleased but have not yet received merchandise

by: Ergo Depot Shopper
February 28, 2010
Author's Rating: 5/5.0 store rating
No problems. Nice people.

by: Ergo Depot Shopper
January 6, 2010
Author's Rating: 5/5.0 store rating
Client service and communication was great once again. This is my third purchase and I'm finally filling out one of these surveys. I appreciate the superlative service that you give.

by: kahlster
December 30, 2009
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
To be quite honest, this had to have been one of the best shopping experiences I've ever had.  It was definitely the best online experience I've had.  Ergodepot's customer support really helped me choose the right chair for me.  What I thought I needed and what I actually bought were two different things.  The chair that Ergo Depot recommended for me was actually $300 cheaper than the one I was originally considering to buy.  They asked a lot of questions and really listened to me.

The chair arrived this morning and I'm sitting in it now :-)  I can already feel the difference in my shoulders and lower back.  I can't thank you guys enough for taking the time to really listen to what my needs were and make a recommendation.  I will definitely recommend you to others.

by: Ergo Depot Shopper
November 23, 2009
Author's Rating: 5/5.0 store rating
Top-notch service and communication. Very pleased with the product and would definitely recommend Ergo Depot. Thank you.

by: Ergo Depot Shopper
May 13, 2009
Author's Rating: 5/5.0 store rating
A-1 in all aspects. Good prices, great service.

by: Ergo Depot Shopper
April 29, 2009
Author's Rating: 5/5.0 store rating
You had the lowest price I could find for this product. Your customer service is very good, thanks.

by: Ergo Depot Shopper
December 8, 2008
Author's Rating: 5/5.0 store rating
Excellent internet company. Best price on the web for the chair I got and the service was great.

by: Ergo Depot Shopper
December 6, 2008
Author's Rating: 5/5.0 store rating
easy to order, clear communication, good product.

by: Ergo Depot Shopper
December 2, 2008
Author's Rating: 5/5.0 store rating
Thank you for your kind assistance. I appreciated the email updates during the manufacturing process. Very happy customer here.

 

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