Found that merchandise was not what I needed. Customer service helped by phone with return because online didn't function properly. Survey is badly worded, does not give adequate choices.

I was quite concerned when buying a TomTom GO 920T Auto GPS unit as many sellers advertise the TomTom GO 920T, but very few are actually delivering it. They instead are selling the older TomTom GO 920, but advertising it as the 920T. I looked at Compuserv, they advertised the 920T, listed the correct Mfg.Part No.: 1M00981, and when I phoned them they verified both indification as what they were shipping. When it arrived, it was correct. Be careful out there, not many are sending the correct ! units. High marks for Compuplus ?

The biggest issue was the delay in getting the item through the UPS system. The seller responded promptly to my emails, but could not solve the problem. The product is quite good.

Promised and delivered No problem at all

Customer service phone person lied to me. Product was received from USPS in poor condition. Their website made several promises regarding emails etc., none of which occured. Do not purchase anything from this company, you will be disappointed.

I ordered, and received an invoice for a 2Gb PC3200 DDR DIMM, but received 2 1GB DDR DIMMs which I can't use. Everyone makes mistakes and I am waiting to learn how Compuplus handles this error. If they handle it well I will continue to shop with them. If there are problems in getting the order corrected, or if they are unable to ship the correct merchandise, in getting a complete refund I will not shop with them again

I placed an order on Saturday and on Monday I got a call from customer service telling me there was a problem with my shipping address. I explain their mistake that same day. I had to call them a second time to get my order shipped. The next day I got an email stating the item I ordered was now SOLD OUT and unavailable. I will never order from them again.

As this was a very difficult product to find as a new purchase, I was quite happy to have been able to locate it from Compuplus. It was a very positive shopping experience.

everything was as expected, no hazzel when ordering and prompt delivery of item ordered.

these people say they got something,so you order it,to be refunded and told they don't have nothing but lies to sell you after all the imput they put you through,very good business to say the least-No Never Again do I repeat with these kind of people,who needs them????????????????????

The complete transaction was handled via the Internet. The process was very easy and the order was completed correctly and efficiently. Great experience!!

I have been shopping at comp-u-plus for a long time now, and only one problem which they went above and beyond to make it right.

The item arrived in great condition without any problems. Good work!

I bought a closeout camera (open box). It arrived in excellent condition and working order. There was a few days delay in shipping--but then Compuplus shipped it priority ground rather than the standard ground, so I received the camera two days after it shipped. Great pricing for this camera.

Best price, prompt service.

Very good service everytime.

My 14 year old son ordered a cell phone 8 days ago and they charged my credit card 7 days ago and still haven't processed the order. I e-mailed a couple times with no response and had to call today. I was told that the item wasn't delivered to them and they didn't know if they could fill the order but would let me know within 2 hours of my call (via e-mail) whether they could fill the order or refund my money. No e-mail from them and they are now closed until Monday. I am very disappointed with their customer service and also their false advertisement. They had stated in their on-line ad that they had 3 of the cell phones in stock. They didn't even have them in stock and yet charged my account!

product was to be shipped in 1-2 days. 1 of the 4 products ordered did arrive on time but the other 3 products did not ship the same day. I paid extra for next day delivery and did not get 3 of the product within the deadline I had. I am disappointed I paid extra and didn't receive the bulk of the order on time.

SHOPPING WAS EXCELLENT., BUT UPS DAMAGED THE PRODUCT.

the customer service rep I spoke with to cancel and duplicate order was not very professional. But I did receive the printer very quickly so overall very happy

quick and easy...received my order next day

They were great. Service was prompt, product arrived fast. Had to return 1 piece since it didn't do what I had wanted (not Comp-U-Plus's fault) and Return info was prompt and courteous.

Good shopping experience. I have made several purchases from this merchant and have had no problems.

The merchant delivered the goods ordered in a reasonable time. However, there was a 3 day period between the time the order showed as having been processed and being able to get any information about shipping. Twice I was promised information which did not come. This delay/uncertainty did not inspire confidence as I have experienced Internet vendors who 'processed' orders including payment and then did not deliver anything. I would urge Compuplus to tighten up the gap between order processing and shipping information availability or make intermediate steps in their fulfillment process visible to customers on-line. Except for this, my experience with Compuplus was excellent and I would not hesitate to shop with them again or to recommend them to others.

Great price, product was in stock as promised, sent and received right away -- next best thing to bricks & mortar, but without the higher prices. Shipment via USPS probably helps keep costs down, but it's a black hole, essentially impossible to track or get a confident sense of when the shipment will arrive.

Broken power adapter still tring to find anther.

perfect fast shipping item exactly as described

I found the item i needed easily and it was priced well. I would definitely shop here again

My first time experience with Compuplus was very easy and very satisfactory. I received a great price and received the product in an incredibly timely fashion. Thank you.

Order was processed and delivered in a timely fashion. Order was well packaged.