It was delivered faster than I thought it would be.

Bought a Bose system that evidently wasn't compatible with our 2 year old tv. We called the store and spoke to the salesperson who sold it to us. He told us we were out of luck and we'd need to come in and buy a new tv. Yeah, right. I ended up hooking it up thru my DVD player. He didn't even ask what kind of hookups we had on the tv, just "you need a new tv". And we did purchase the extented warranty. didn't help. System went out about 60 days after purchase, and we gave up on Circuit City, after numerous phone calls. Called Bose directly, who handled it all and we are still enjoying the replacement system they sent us.

This is my first and last order with Circuit City. I was looking for a coffee maker online that we were unable to find at any store around us. I thought I had found it at Circuit City and placed the order. It turns out it was an older model and it did ...
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Ordering process was easy and fast. Product arrived on time and in good condition. All in all a very good experience.

This was my first experience with online ordering and in store pickup and my first use of CircuitCity.com. When I go into a store I get confused with all the high tech gadgets and usually winding buying the wrong thing or more than I need. To avoid that, ...
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flawless order. Thank you!

TheElectronicGeek.com site has some deals going on with Ipods.
They have some models worth the price. They have older models mostly.

I buy a lot- Probably too much- From Circuit City. I admit it, I am a Tech junkie. If it's cool and new, then I HAVE to get it. And, I don't want to wait. Circuit city online lets me shop at the wee hours of the morning, when I am SUPPOSED to be ...
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Good prices and good service: I can't ask for anything more from an online retailer.

Bought a LG home theatre system at circuit city. After all the nice sales talk I decided to buy an open item. They loaded the unit into my car unpacked (literally unpacked) and gave me a remote they probably did not know to which model it belonged to. After finding out that the remote wasn't the correct one I went back to get the right one. After a few apologies they give me a new remote (oh that did not have the battery lid..reason:some customer stole it), which I found out wasn't the correct one again. So I go back again and they say they cannot find the right remote. So hell with circuit city, I decided to but my own remote. NOW HERE IS THE FUNNY THING -- AFTER I SEARCHED THE INTERNET I FOUND OUT THAT THE LABEL THEY PASTED ON THE UNIT BELONGED TO A DIFFERENT MODEL...KUDOS CIRCUITY CITY..NICE WAY TO SELL AN ITEM.

I have totally stopped shopping at Circuit City and opt for Best Buy every time. The last incident was the straw that broke the camel's back. Had unbelieveable difficult even locating a clerk in the computer department. He was "busy" with another customer who was looking at laptops. She was not even asking him questions, but he kept interjecting, while I stood patiently by. Could it be because she was an attractive woman? After like 5 minutes of him seeing and utterly ignoring me, despite the fact I obviously had a question to ask him, I gave up. Left the store and vowed that, if this is CC's definition of customer service, they can provide it to someone else. I will never patronize them again.

I ordered the Pentax AF-360 FGZ flash from Circuit City. It's shipping container was in perfect shape from Fed Ex but the Pentax box inside was totally ripped and crushed looking. This was not the fault of Fed Ex. This unit came with free shipping but I upgraded to 2nd day because I needed the flash for the weekend.There was an inspection sticker on the box saying it was only box damage, dated in 2006! The flash inside was totally destroyed. Why a piece of new equipment was shipped in this condition is beyond me. I drove 25 miles one way to my nearest Circuit City store to get my money back....but they refused to refund the $8 shipping fee, telling me to call customer support. I did and after explaining the situation they also refused to refund the shipping. This is the last money I will ever spend at Circuit City, I hope they use that $8 wisely.

Don't buy a car stereo here. If you need to return it the "free" installation is deducted from your refund. Also, they charge absurd amounts of money for their wiring harnesses which are free on crutchfield. Do a little internet research to learn more about their extended warranty programs which are complete rip-offs.

I purchased a new iPod 5G in early spring 2007, and I purchased the extended warranty with it. A few months later, the machine's software went bad, and it had to be replaced, Circuit City's (expensive) Advantage Plan took care of it, and in 2 weeks I had a different iPod. NOT a new one, but a refurb, with a SIGNIFICANTLY shorter battery life. The battery died out about 5 months later, so the iPod could only be played while plugged in to electricity. Circuit City's Advantage program said I should have reacted within 90 days, but it is a paid and expense to repack and send the iPod, and lose it for two weeks (I use it every day! Now I have a Sony that works even better!)

I do not recommend the replacement service: it's expensive, and you get a lower quality refurb.

We did not receive the lanyard that was supposed to be included and have not received an answer to email we sent

We have a local Circuit City so rarely have the need to purchase something from their website. Recently we found an item on sale that they didn't have in stock at our local store so we placed an order online. Website The website is very easy ...
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The purchase of the product was very good however the installation took considerably longer than expected. The Sirius satellite has a defect and I have to go back to the store to find a remedy.

Does Circuit City sell used laptops under the new brand?

I was ordered a Sony VAIO Laptop on 01/29/2008 to Circuit city by internet with paying shipment cost. But It never arrived to my home. After 10 days, I had to gone another city and taken it from Fedex.

Other hand, my real story was begun at this point. When I opened to box, I was shocked. Because it was including an used laptop like a bad joke but also it was a reality of Circuit city. After this shock I went to nearest store and gave it back, in fact I changed it with another laptop paying exstra 200 $. Because that one was not at stock. Than, I applied to CC a lot of times by emails but nobody returned me for any explanation. Like a Silent Wall !

My question is what would you do if you were me? Does Circuit city sell Used things like a Junk Dealer but takes new brand prices? Whats name of this ?. Thanks..

Yavuz CAN

good

I went to Circuit City Online the first time hoping to place an order online and pick it up later in the store. The advertisement was for an order turnaround of less than half an hour. This sounded great. I soon discovered that the online store and the ...
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I have 2 x shopped at circuitcity.com and have been disappointed and inconvenienced both times. I recently bought a camera through Circuitcity.com and while on the phone with I confirmed the details of the transaction including the price. When the ...
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This was the easiest purchase I've ever made on the Internet. I ordered on a Monday and had the product Tuesday. Thanks for a great job

Horrible, horrible company. Purchased a 42 Sharp Aquos television as well as the extended warranty in Jan.2007. Started noticing a black line running down the middle of the television. Called for service the week of Thanksgiving. Was given a scheduled ...
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I like to visit electronics stores and some stores are certainly more impressive than others. When it comes to online electronics shopping, however, there are very few stores worthy of my attention. Most online electronics stores seem to have something ...
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It went really well. I received my item quickly and in good condition. It was really easy to find what I was looking for also.

When I initially ordered I tried to cancel right after online and it didn't work. So I called and they said they could not cancel the order because it was getting ready to be shipped. I order a bed head straightener and curler on the 9th and it said it ...
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Price was excellent, and ready ehen promised

Online forms for ordering the speakers was not accurate for my car. I had to return purchased speakers at the store, then purchase a completely different set and size of speaker. Online form didn't tell me about all of the other parts that were needed for installing the car stereo and speakers. Had to purchase another $60 of cables and HW. Did not get the discount for the second set of speakers needed. In the store, many of the store reps didn't seem to know what they were doing... I ended up going in the back and talking to the installation guy, who was very knowledgable about what was required.

I could not get all items I needed at this site.

Good product at a good price and a rebate to boot. Works for me.