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Bradford Exchange Online
 
 

Bradford Exchange Online

Average Rating 3.9/5.0 store rating 748 store reviews
Customer Service 3
On-Time Delivery 4

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by: Collectibles Today Shopper
December 15, 2009
Author's Rating: 5/5.0 store rating
It was short sweet and simple package actually arrived 3 days early...It was great.

by: Collectibles Today Shopper
December 14, 2009
Author's Rating: 5/5.0 store rating
I live in a remote location so I always expect things to arrive a week after a compnay says the item will arrive. I was shocked that the item arrived exactly 4 days after I placed my order! I will be shopping here again!

by: Collectibles Today Shopper
December 13, 2009
Author's Rating: 5/5.0 store rating
I have no complaints with this company. They got my item out quickly and on time. I probably would use them again if they had what I was looking for.

by: Collectibles Today Shopper
December 12, 2009
Author's Rating: 4/5.0 store rating
Excellent.

by: Collectibles Today Shopper
December 11, 2009
Author's Rating: 5/5.0 store rating
I Love Collectibles

by: Collectibles Today Shopper
November 18, 2009
Author's Rating: 5/5.0 store rating
I have shopped at Collectibles.com for many years and have always found it to be a pleasant experience.

by: Collectibles Today Shopper
November 14, 2009
Author's Rating: 4/5.0 store rating
I ordored the Praying Hand to be given for Xmas gifts. They are wonderful.

by: Collectibles Today Shopper
October 30, 2009
Author's Rating: 5/5.0 store rating
I purchased the first of the Christmas Nativity set, will I be receiving the rest automatically or do I have to order them. Thank you, Carol Seddon

by: Collectibles Today Shopper
September 26, 2009
Author's Rating: 4/5.0 store rating
I would like to see more merchandise in which to choose. Also, I was not particularly happy that I purchased $30.00 worth of shipping and handling for my item to be delivered Sept. 18th. My granddaughter did not receive the her gift until the 22nd.

by: Collectibles Today Shopper
September 12, 2009
Author's Rating: 4/5.0 store rating
i did my shopping on line and yes i would do it again if i see something i like

by: Collectibles Today Shopper
September 12, 2009
Author's Rating: 5/5.0 store rating
It was courteous, professional, and my order was handled well. Thank you.

by: Collectibles Today Shopper
August 23, 2009
Author's Rating: 5/5.0 store rating
Shipping was quick, paid extra to ensure on-time birthday delivery, though probably would have arrived on time anyway, but didn't want to take that chance. Keep up the good work.

by: Collectibles Today Shopper
August 9, 2009
Author's Rating: 2/5.0 store rating
My order was missing a very important piece. The papers stating the 100 Pearls of Wisdom. When I contacted the company they told me it would take 4 weeks to receive the missing piece. Today I still have not received it. That meant I was out $100 and a wedding gift to give on time. The Bride was to wear it on her wedding day and the words were to be part of the service. We had neither. If I had taken 4 weeks to pay for this purchase you can be sure the company would have turned the account in for collection. What recourse do we as customers have against poor service--None---except of course to warn our friends not to use this company.

by: princesscaj88
July 28, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
I have had nothing but problems with Collectibles Today. Let's just say now I lack 4 nurses and 4 Wizard of Oz Precious Moments figurines to complete my collections, and due to their incompetence, I will never get them.  My debit card was used ...
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by: Collectibles Today Shopper
July 20, 2009
Author's Rating: 5/5.0 store rating
love to shop at collectibles. never have a problem. will continue to shop with them.

by: tmlbeaa1
July 17, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I ordered a Hannah Montana doll back in Nov 2008. Was supposed to be a Christmas gift. Kept getting letters saying it would take three months, next month, 4-6 weeks. Still haven't recieved it and the money has already been taken out of my account. After reading some of these reviews I am DEFINITLY not shopping here anymore! Now after speaking to a customer service person she said they don't know when they will ship me one and that they don't have enough orders to even make a doll!!! Something doesn't sound right but I am fixin to get my money back and I won't be on this site anymore! VERY UNSATISIFIED!

by: Collectibles Today Shopper
July 13, 2009
Author's Rating: 5/5.0 store rating
good but could not find a USAF Ring

by: Collectibles Today Shopper
July 1, 2009
Author's Rating: 4/5.0 store rating
Good timely service, but product did not meet the expectations.

by: Collectibles Today Shopper
June 28, 2009
Author's Rating: 4/5.0 store rating
Over it it was good. Still waiting to hear back from customer service an an email. Other than the very slow reply I would say Good.

by: Collectibles Today Shopper
June 25, 2009
Author's Rating: 5/5.0 store rating
Beautiful! On-time and good price!

by: Collectibles Today Shopper
June 22, 2009
Author's Rating: 2/5.0 store rating
The service was great but the product was lousy!!!!!!!!!!!!!!! $173.89 for a little old piece of PLASTIC!!!!!!!!!!!!!! For that price, the clock should have been wood and was lead to believe it was wood until I rec'd it!!!!!!!!!!!!!!

by: Collectibles Today Shopper
June 13, 2009
Author's Rating: 5/5.0 store rating
Great quality

by: Collectibles Today Shopper
June 5, 2009
Author's Rating: 1/5.0 store rating
paid for 2 day express got it in 6 days will never shop there again

by: mrscarter228
June 4, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
In March 2009 via Facebook, my husband ordered me a Personalized Claddagh ring in which he gave his cc information. He later received an e-mail that the ring would be back ordered until May. In the beginning of April we received a "collection" letter ...
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by: askdad
May 11, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I ordered a Mother's Day gift weeks ago, and I have yet to receive it.  There is no way to contact this company via phone (lesson leanred...will remember to check for a phone number next time).  Now that I am reading all the negative reviews I wonder if I will ever receive this item.  They have not responded to my e-mail message, so time will tell.  This is very disappointing as I was unable to give this gift to my mother-in-law.

by: Collectibles Today Shopper
April 26, 2009
Author's Rating: 3/5.0 store rating
The Necklace is very beautiful...except the chain has about an 3 inch dark stain right in the front..very noticable...the pendant has dirt spots also...for the money i am not very happy..will return it for another one

by: inthemud
April 23, 2009
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
THE WORST ON THE NET, I have ordered from them 3 times, all three times the item was never recieved and pushed out for months!!!! I called them and got no where, it is was an important gift that never shipped and when I went and ordered something else again...the worst I have ever delt with on the net, I would warn anyone that orders from them to look else where...it is a night mare and to get your money back...well be prepared to wait for months on that too. Stay away from them go anywhere but there....be careful there are mirror sites out there that are them to hide the fact that it is them!!! Buyer Beware!
I can not understand how a company like this can continue selling on the web, I would think their merchant account would of been removed becasue of their practises, I just hope someone sees this before deciding on a purchase with them.

by: Collectibles Today Shopper
April 22, 2009
Author's Rating: 3/5.0 store rating
good

by: minipete
April 16, 2009
Author's Rating: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Their shipping policy is the worst in the world.  I am a retired postal worker and as bad as the post office can be at times, they are not that bad.  I ordered 2 necklaces for my 2 daughters who live in New York.  They shipped them on April 8th from Illinois and said it will take 2-3 weeks to arrive.  I can walk fro Illinois to New York in 2-3 weeks for crying out loud.  They told me they shipped it by regular mail, at the most it should take 4 days for delivery.  I have written them for an explanation and they can't give me one.  Something is definately wrong with this picture. It is very easy to blame the Post office, but anybody knows you can usually send a letter or package from NY to California by regular mail and outside of Christmas it will get there in 4-5 days, so come on, who are they fooling.

by: Collectibles Today Shopper
February 20, 2009
Author's Rating: 3/5.0 store rating
THEY SELL CHEAP WAY WAY WAY OVERPRICED CRAP THAT IS MADE IN CHINA, BUT I PRETTY MUCH FIGURED THAT GOING IN. SO I WAS NOT OVERLY SUPERIZED. I WILL HOWEVER NEVER BUY SHIT LIKE THAT AGAIN. I CAN'T BLAME THEM ...THEY DID THEIR JOB THEY GOT MY MONEY

 

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