This was the first time I purchased from Bluefly and it was an excellent experience.

Excellent

Excellent customer service. One of the items was defective and I wanted to order some other items, so I called CS on telephone. CS person, Valerie, was extremely helpful and sweet. Unfortunately, I was ordering many different items and we went over the 1 hour limit and the order automatically deleted - we had to start over from the beginning and reconstruct the order - very annoying. You should have some kind of warning notification for the CS person to let them know the order is about to be deleted.

Excellent!

The merchandise was delivered on time...it arrived a lot sooner than I expected!!!

Was very easy to shop there! very quick delivery too.

Goos experience, I love that I can get designer jeans for less. However, the sizes really varied, even within one designer. I got two pairs of jeans in the same size from paper denim and cloth and one pair did not fit. Then, I had to return the one pair and give an item number, but the packing slip was vauge as to which jeans were which.

I was happy with my overall purchase, however, the shirt arrived poorly folded, packaged and extremely wrinkled. It will now require a professional pressing before I can wear it.

The Blufly shopping experience was good, although my I used the sizing charts to determine which size to purchase, and the zip up that I have is a bit big for me. I'm still able to wear it and hope that it will shrink a little after the first wash, but thought that the sizing charts may need to be altered slightly.

No problems with the order or receiving the items.

The Bluefly experience is very good..

The quality of the items that I purchased is excellent. I have not had to return anything that I have purchased.

Being an international customer, the correct details were not on the receipt with regard to returning an item if it doesn't fit etc. Had to make an international call to get the details. Not happy about that.

Everything went fine until it was time to check out. I tried to enter my billing address, which is a PO box, and my shipping address which is NOT a PO box. The site said that they do not SHIP to PO boxes. I wasn't trying to ship to a PO box. The site would not let me enter a PO box for the billing address. The site kept trying to make my shipping address and billing address the same. I had to try at least 5 times to get it correct, and there was no one available to answer my phone call. I ordered a size 36. However, the shoe box that arrived said size 36.5. The boots inside were labeled 36.5 with a sticker, but the actual boots were size 36. Overall, the experience was very frustrating. I never have this problem with other websites that ask for separate billing and shipping addresses.

One thing that can a make a great find even sweeter is discovering that your savings is even better than you first thought! I can't remember the last order that I placed with Bluefly and didn't get some sort of additional discounts beyond their already ...
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good experience with the order...no complaints

pants dont fit.

Good choices and quick shipping

Satisfied all around

wonderful.

excellent, really impressed with the speed of the delivery, only problem is that the shipping cost is very high, so this would make me think twice about future purchases.

Items always received in great condition & nicely packed. I would order more often if prices were a bit lower or coupons had lower spending requirements.

The sweater was not what I was expecting. The photo was not a very accurate representation. I have to return it. This is usually why I shy away from online shopping.

Easy website to use, fast delivery. Had one misdelivered item in the two times I've used the website - the outer packaging indicated the right size but inside was a different size garment.

Everything was fine till I received and email stating that they canceled my order due to unable to validate my credit card. Called to order over the phone and then checked my card statement online and there are 2 charges. Called again and was told that one would go away. So far it hasn't. I will give it a few more days before I call again and request a refund.

overall positive. will shop again.

Bluefly continues to provide great customer service, something I have enjoyed with only one other online merchant, and I have shopped with numerous online merchants. Always an enjoyable experience.

I was very satisfied with the experience and the purchase.

I need to return a few items, I will see how that goe but so far everything was good!

Excellent shopping experience