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BizChair.com
 

BizChair.com

Average Rating 3.67/5.0 store rating 421 store reviews
Customer Service 1
On-Time Delivery 2
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by: honestdrnick
February 21, 2013
Author's Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
We are moving our medical practice into a spanking new space and were seeking quality fashionable chairs reasonably priced. Oh, and we need them in under two weeks. We had already ordered several “captain’s chairs” for the waiting room ...
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by: BizChair.com Shopper
January 13, 2013
Author's Rating: 5/5.0 store rating
Great product--great service

by: deb208
January 6, 2013
Author's Rating: 4/5.0 store rating
I have shopped at Biz Chair in the past and was very pleased with the entire experience.  My only complaint with the shopping experience is that there does not seem to be 'review order' page prior to  hitting the 'place order' button and seeing the 'order placed' page.

by: ashlandautos
December 31, 2012
Author's Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 1/5.0 store rating
This is the first time i am doing shopping and I feel it is good. I will do more business and can describe later .

by: BizChair.com Shopper
December 19, 2012
Author's Rating: 5/5.0 store rating
Quick and easy. No follow up needed. Called before placing order to check on delivery time and what was promised was delivered. Very happy with the transaction and product.

by: BizChair.com Shopper
December 18, 2012
Author's Rating: 4/5.0 store rating
The people were wonderful however the 2 magnetic white boards arrived dented and bent. The second replaced the first in a timely manner and was packaged with much reinforcement however there was a big bend right down the white middle.

by: frankscully
December 18, 2012
Author's Rating: 1/5.0 store rating
I do not have any complains. 
The site was easy to navigate. I don't know about delivery speed, order accuracy or customer service yet as I just placed the order.

by: jedi32738
December 12, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
"Watch out for chairs that are not in stock even though the website states it is in stock. Website is very poorly updated so a lot of the items seen on the site are not updated in real time and you could be stuck with the company holding your payment for over a week. Ordered on 12/10/2012, they processed order took payment and didn't update on chair status. Called up customer service on 12/12/2012 and they finally stated that the chair was not in stock and they would refund my money but it would take until Tuesday of the week after. Not only did they not update my order status until I intervened but they took the money for the item without doing a stock verification. Order from Amazon or another reputable site instead."

by: BizChair.com Shopper
November 27, 2012
Author's Rating: 5/5.0 store rating
Beautiful and easy to assemble.

by: janedebarge
September 24, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
I ORDERED FOLDING EVENT CHAIRS #100 OF THEM AND WHEN THEY ARRIVED THEY WERE DECEPTIVELY NOT THE SAME COLOR AS ADVERTISED ON THE INTERNET.  UPON CALLING THE COMPANY THREE TIMES AND ASKING FOR AN RA # I WAS FINALLY GIVEN TO SOMEONE WHO STATED THEY WOULD ADHERE TO THEIR RETURN POLICY AND CHARGE ME 35% RESTOCKING FEE AS WELL AS THE "FREE" DELIVERY CHARGE AS ADVERTISED ON THEIR WEBSITE. EVEN AFTER OFFERING TO PURCHASE ANOTHER REPLACEMENT COLOR THEY ADHERED TO THEIR POLICY IN SPITE OF THE OBVIOUS INTERNET DECEPTIVE COLOR.  VERY POOR CUSTOMER SERVICE...I WILL NOT ORDER A REPLACEMENT CHAIR FROM THEM! CHARGES AMT TO HALF THE ORIGINAL ORDER...$856.91 FOR NOTHING!!!!

by: BizChair.com Shopper
September 19, 2012
Author's Rating: 5/5.0 store rating
Service was great.

by: BizChair.com Shopper
September 17, 2012
Author's Rating: 4/5.0 store rating
It was quick and good quality merchandise.

by: mjmjm12345
September 7, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Biz Chair is a bait-and-switch ecommerce company.  I placed an order for 12 chairs.  It said shipping free 50+.  Unclear if that meant $50 or 50 pieces, but I assumed $50.  The checkout page said "shipping calculated at ...
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by: BizChair.com Shopper
August 23, 2012
Author's Rating: 5/5.0 store rating
The process was quick and convenient with easy to assemble units.

by: BizChair.com Shopper
August 14, 2012
Author's Rating: 5/5.0 store rating
The chair that we ordered is just what we expected, and it arrived on time and in good condition. It was easy to order, the bizchair.com website is easy, I've ordered before and will probably order again.

by: BizChair.com Shopper
August 3, 2012
Author's Rating: 5/5.0 store rating
The folding chair I ordered was beyond my expectations. It was suberb and of wonderful quality, very comforable - I use it to do chair exercises. Very easy to unfold and fold up. It is attractively padded. The price was very reasonable. I am just very happy with this purchase.

by: BizChair.com Shopper
July 30, 2012
Author's Rating: 4/5.0 store rating
Difficult to pick from so many options but the selection is good. Like clothes I don't really know if a chair is comfortable until I sit in it. I ordered one for a colleague, tried it, liked it and ordered another right away.

by: BizChair.com Shopper
July 19, 2012
Author's Rating: 4/5.0 store rating
It was easy and online always is a help to me for time management needs.

by: BizChair.com Shopper
July 8, 2012
Author's Rating: 3/5.0 store rating
I was not advised that the product was not in stock and back ordered one month.

by: hiyou234
July 1, 2012
Author's Rating: 1/5.0 store rating
The website had "Free Shipping on order over $50." But after placing an order for $55, I found out they charged me a shipping fee of $15 with no mention of this until you submit the order. Once you find out about this (outside office hours), there is no option to go back and cancel the order. I've sent them a mail to cancel the order. Let's see what happens.

BEWARE!

by: ribica417
June 21, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
This company has the worst customer service EVER!  After paying for a rush order, there was a delay in processing my order.  I called and emailed the company looking for my order many times and no one could give me any information and they ...
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by: michaelhodnett
June 14, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Ripoff company, stay away. I called them and they told me they had 40 couched in stock and could expect delivery in 5-7 days. 9 days later they had not even shipped the couch. Called them and the gave me the standard: our warehouse is very busy crap. FYI, they order furniture from China and you may get your delvery in 30-45 days at least.

by: BizChair.com Shopper
June 8, 2012
Author's Rating: 4/5.0 store rating
Don't like the delivery service - don't like unexpected surprises.

by: sunshinegirl5
May 30, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
Terrible experience!!  Just placed an order for restaurant chairs and requested they confirm that the chairs were in stock, which they assured me they were.  Then received an email stating they were on back order for almost 3 weeks.  Then when I called to ask why, they said they would be another week on back order.  Needless to say, I cancelled the order and will order from someone else that knows what they are doing.

by: survivorbk
May 29, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
I spent $65 on a desk protector and never received it. 3 times I was told a different story about the delivery. It was misplaced, they tried delivering it but I was not home, and eventually they claimed the item was lost. I asked multiple times via e-mail and phone for a refun and never received that either.

From reading other reviews, it appears that a tactic of this company is to hold your money and delay producing the product purchased. I logged a complaint with my local better business bureau but that probably did little good.

by: BizChair.com Shopper
May 25, 2012
Author's Rating: 5/5.0 store rating
Quick, easy and priced more reasonable than a regular furniture supplier!

by: BizChair.com Shopper
May 15, 2012
Author's Rating: 5/5.0 store rating
Comfortable chair at a reasonable price.

by: ajf444
May 15, 2012
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
Horrible customer service.  Online ordering system is stone age--does not send email confirmation, shipping confirmation or tracking number.  Company sent two shipments and only wanted one.  Company would not take item back OR even offer a partial refund; they profited in full TWICE off a mistake caused by their online system.  Was on hold for over 30 minutes.  Product not of quality expected.  Will never shop with these jokers again.

by: BizChair.com Shopper
May 13, 2012
Author's Rating: 4/5.0 store rating
The information on the website about the product was very complete, including the helpful video. The quality for the price is almost unbelievable! I only wish the assembly instructions were easier to follow. I am very happy with my new chair and would definitely shop BizChair again.

by: BizChair.com Shopper
May 11, 2012
Author's Rating: 3/5.0 store rating
they had what I needed, and at the least expensive price for both the item and the shipping charges.

 

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