Perhaps I just didn't know the right terminology for what I wanted-- I just wanted a replacement filter, but got the whole thing.

I ordered on-line, without any hassles other than the ship to location, which wasn't officially listed on the credit card I used. They must be one of a few companies that actually checks on that.

Good, uncomplicated service....Thanks.

good website, quick service

We've been a customer for at least 10 years. Always EXCELLENT service! Recommending them to everyone who needs water / air filters. They are the best!

I bought an undersink filter from Best Filters many years ago. I buy replacement filters from time to time. No problems at all with their website or ordering.

Hard to contact

Horrible customer service, if it can even be called that.  Charges weeks before shipping, inaccurate tracking, have a staff incapable of answering basic order questions.  Worst e-commerce experience of my life.

I have shopped with Bestfilters for years and always receive great service and products.

I've been doing business with BestFilters.com for about six years. My online orders have always been processed quickly. Their customer service group has responded promptly to both email and telephone inquiries and they're always friendly and helpful.

Courteous service; prompt delivery; free shipping!

Product easy to find on website. Delivery prompt.

Quick, efficient, pleasant transaction.

I have had a Euro shower head for at least 8 years and it works wonderfully. I have bad water but I don't have to shower with it. It is the only hand held shower head with a filter that I could find. I order the filters for it once a year or so. I have NEVER had a problem. The service is very fast. I love my shower head and hope they never stop making it or the filters. Thank you BESTFILTERS!

love the filter and the price was great.

easy, would shop here again.

Excellent website, easy to navigate. Appreciated the reminder that it was time to replace filter!

We bought our air purifier from Bestfilters and were very pleased with it so we decided to get our replacement filters from them as well.

very satisfactory experience...no problems.

Great company. Quality products delivered quickly.

Really fast service, great prices.

I purchased an IQAir Healthpro Plus at BestFilters.com, because they had the best price of all other online stores. Although the price wasn't advertised, on the checkout screen there is a 1800 number to call for discounts.

The ordering process was really simple. I ordered on a Sunday late evening -- so I expected the order would be processed on Monday, maybe shipped on Tuesday, and since shipping was Free, I was hoping it would arrive by the end of the week.

Instead, it was shipped FedEx, and arrived at my door on Tuesday afternoon! Pretty amazing.

I would definately do business with them again.

Pricing policy with discount and free shipping for multiple units combined made for excellent price experience

I used web-site to order. Item was in stock and shipped right away. Easy site to navigate. Excellent experience

Fastest possible free shipping and handling, order correct and right on the mark, no need to contact for any problems. Excellent overall.

Great experience.

I called to see if the items I was interested in were in stock. I was told they were and if ordered that day they would be shipped out on that day. It was and I received it
in a timely manner. I also received shipment information about an hour after placing the order. The person I spoke with was very courteous. I would use this site and company again. The price was right and free shipping.

Excellent, no problems at all. Keep up the good work!

I've been shopping via the Internet for years now, for products ranging from cameras, to car parts, and now air purifiers. I can honestly say these guys provide old-fashioned "mom and pop" style service, something I rarely see in brick and mortar stores and something I've never experienced before buying on-line. These guys make sure to take care of their customer needs. I'll be happy to do business with them again. I would not hesitate to recommend them to my friends.

Mike W
VA

Ordered and recieved product on time. I am very satisfied.

I HAVE HAD THE UNDER THE COUNTER WATER FILTER SYSTEM AND SHOWER FILTER FOR FIVE YEARS NOW. I LOVE THEM!! NO CHLORINE SMELL IN MY WATER. NO DRY SKIN FROM SHOWERING. WHEN I CLEAN MY FISH TAKE I USE MY FILTERED WATER AND I DON'T HAVE TO ADD ANY STUFF TO IT TO TAKE OUT THE CHEMICALS IN THE WATER. PEOPLE CAN'T BELIEVE HOW BIG MY .29 CENT GOLD FISH HAVE GOTTEN AND ARE STILL ALIVE.