I've been dealing with Amazon.com for over 10 years, and have had very few problems, the very few problems I've had have been rapidly remedied to my liking.

If people want to complain about Amazon, that's their right. But complaining about Amazon because of some crap product they bought is ridiculous. Amazon is basically the middle man. They rent the space, and the dealer sells the item.

When I purchase something from Amazon, I'm taking the chance that that product will be good or bad. And I ALWAYS have the oppotunity to return the product....no questions asked.

I would rather deal with Amazon.com than ANY other online site, and most stores!

I had a little problem with Amazon.com, the online megastore. Amazon sells everything, but they started as a bookstore, and that is mainly how I use them. I had ordered a DVD for my nephew for Christmas, along about the 15th of December. They said it ...
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I love Amazon.com. I do more shopping through Amazon than any other website and actually, I buy more from Amazon than most brick and mortar stores. They have an amazing selection of things to buy. My favorite categories are movies and books. I tend to ...
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Add my voice to the chorus of positive reviews about Amazon.com, a site I’ve patronized and visited almost since its inception. What was once a site for bargain book prices is now a destination for almost anything a shopper can imagination. Among the ...
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I was a loyal, good customer for Amazon.com until I was ripped off by Amazon's Unboxed service. I paid $3.99 for a video from the online Amazon Unboxed Service. The Amazon Unboxed Video software kept freezing up my PC. To help the problem, I ...
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I always am able to buy CD's from Amazon and they are a wonderful place to purchase from as they are not overpriced and the shipping cost is not way to high. I have bought many old cd's for my parents as they love old music that they told me the cannot ...
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Every item I ordered through Amazon the items came well before expected arrival date. May not be the cheapest prices online, but customer service and shipping times have been right on and make up for the few dollars you may save with other sites. All items I ordered for Christmas came within several days of ordering. Communication and emails right on.

I was leary ordering my gps device from Amazon after reading the reviews here and elsewhere. They had a very good price on my Garmin Nuvi 360 (within 5% of the lowest price). Since I had positive experiences in the past, I placed the order 1/9/08 at ...
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They sent the wrong memory card then lied to me about refunding me. I simply asked for my credit card to be credited after I returned the item to them unopened. They stated that I would receive a credit via email with a code to buy more products on their site. They never sent that email. They then stated that they had sent me a gift card; they did not send that either. They then stated that the reason they could not credit my card is because I purchased the item with a gift card. That was also not true. I purchased with my American Express credit card. I have contacted an attorney just to get Amazon.com to pay me back a measly $49.00. My attorney is pro bono or I would not bother. Please try to buy your items from an alternate website. I'm sure they have thousands of items that ship without any problems, however on the occasions where there is a problem (at least in my experience), good luck getting a refund. Dismal Customer Service.

I have been shopping at amazon.com for several years now, both from amazon directly and through the marketplace, and I have never been disappointed. The product selection is amazing, and the prices are usually much lower than anywhere else. What I ...
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I have stopped purchasing anything from Amazon.com, as a matter of principle. Unfortunately, the ease of ordering and wide product selection offered by Amazon.com is vastly offset by their stunningly poor customer service in terms of responding to ...
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I purchased in an item on December 27, 2007. I paid for next day air shipping. It was shown as in stock at Amazon. As of today, January 5, 2008, I still have not received the $350 item. Emails to the company have basically gone unanswered. The item was a birthday present for my son. His birthday was January 2nd. You can imagine how disappointed I was not have to the main present. Amazon never contacted me to let me know that they were not shipping my next day air order.

I have had this experience with them before. I will never order from them again. I recommend that you buy from another company that cares.

(sung to the tune of "O'Christmas Tree") Oh, Amazon, Oh Amazon; We sing our praises to thee. Oh, Amazon, Oh Amazon, Your prices are so lovely. Well, I'm assuming you get the vibe I'm sending out... Songs of praise are what I can write of ...
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I really, really have come to like Amazon this past Christmas season. I was a little upset that they didn't do anything great for black friday, but, then, just before Christmas, they lowered their prices on hundreds of items to rock bottom. ...
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I have used Amazon for a long time and for various things but mainly school books. I have found that their delivery speed is actually a little slow, their customer service however is pretty good and upgraded my shipping to overnight when I complained ...
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They have great prices and free shipping on orders $25 and up, so when I see a book I like in a store, I usually wait till I get home and order it on Amazon for a lot cheaper if I'm not in a rush to read it. They have a very wide selection. Some of the ...
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I used to shop alot at amazon.com but have decided to quit in the past year. They always advertise free shipping but when I would try to place an order suprisingly enough nothing I wanted to order would ever qualify for free shipping! When this happened several times that was enough for me to abandon my shopping cart and go shopping on websites who "really do" offer free shopping without all the trickery.

Amazon.com has it all anything you could want all in one place. I shop here very frequently about once a month. The shipping time is ushually about a 5 business days to one week. I like the fact that they show the last objects you looked at and also ...
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We have placed 2 orders with Amazon over the past year that have resulted in unacceptable service. The first order was for photo albums that were received with different covers than advertised. Amazon would not refund the shipping costs although both the seller and Amazon agreed that the product was not as advertised and pictured on the Amazon web site and seller's web site. Second, we ordered a Sherpani child carrier from a seller C&C Outdoor Products. The order was placed thru Amazon on 12/12. The order was a gift and never received. We monitored the Amazon web site which indicated shipment was to occur within a specified time slot so there was no way to verify or confirm. On 12/25, we received a notice of non-performance of the seller from Amazon. We emailed the seller and Amazon to cancel. Amazon customer service implied there was little they could do despite the non-performance email. The assistance from Amazon on this order was a bad as the experience with the seller.

Ordered a jacket two weeks before Christmas and received it on time and in fine fashion. I am working in the Middle-East. It was a convenient and pleasing experience. Hard to find good, dependable retailers any more.