New Super Saver shipping policy of not sending out materials until 4-6 days after order is placed (even for items listed as "usually ships in 24 hours") equates to poor customer service. There is no reason to delay a shipment in a competitive market just because the company promises to ship the item for free. Barnes and Noble, for example, doesn't "hold" shipments that are free, nor do other retailers, and if I go to a retail store, I can get the product immediately without paying shipping costs and thereby spending as much as I would at Amazon for more costly shipping methods. I'll be happy to start buying books and music elsewhere.

Very good experience, fast shipping, exactly what I wanted and customer service was impeccable. Package was shipped promptly and protected very nicely.

We tried to order a DVD player that they said was in stock, and the ship time was 1 to 2 weeks. Well after 2 weeks they notified us that it would not be available for possible another 2 weeks!!! And it's still listed as IN STOCK on their website. Also as far as Books go if you are looking for the best sellers list yes they have that. If you are looking for some older books, Nope not a chance. Other sites have them. What gives???

I was addicted to Amazon over christmas, got all my shopping done with it. However, their customer service department sucks. I really wouldn't shop with them again unless I was really desperate (I would shop amazon before walmart, though...). Delivery is usually right on, although it once took me over 4 weeks to receive a DVD that I had ordered, so that really irritated me. Also, I ordered a video game and they sent me the Gamecube version instead. Of course I was so excited to get it, cuz it was on backorder for 2 weeks, I started to open it right away, and realized that they had screwed up, I asked their customer service dept what to do about it, and they restated the federal copyright policy and their company policies to me. Didn't help out much, so I am saying that their customer service sucks, actually one of the worst I have ever delt with, and I work customer service in retail.

I have ordered about 14 different items on Amazon Marketplace. Every order that I have made gets delivered fast, and my orders have always been accurate, and have never been damaged. The customer service is helpful and courteous. My overall satisfaction it excellent. I still continue to order off of Amazon. If you have not ordered from Amazon before, then I suggest that you try it.

Just as one might buy via Half.com, check the seller ratings. Ratings are much harder to acquire at Amazon, and are not as accurate, but will give you a clue if the seller ships late, or if the quality might be much less than expected.

Always read any other information available on the book, as offered by the seller. The book may be a different year, in a different binding, by a different publisher... or, an entirely different book.

Books can be super cheap on Amazon. Not too bad if you want to read a book in mass production.

Sellers, take my advice... If you find your book is worth chump change on the open market, please donate it to a worthy cause in your own neighborhood or ship it to our troops, overseas. Please do not dilute the market, in a battle to list the cheapest book.

Consider it a learning experience, and move on to bigger and better things. Your time is worth more than a quarter an hour-- isn't it?

Sellers, check out endicia for delivery confirmation and insurance.

When I sold two books on Amazon.com's marketplace one day after I listed them, I was very happy and thought this process would be very easy. I was wrong. I listed the books successfully. I received confirmation from Amazon that the books were ...
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I buy and sell through Amazon Marketplace and I love the prices. Sometimes a book will be delayed in shipping or sometimes order accuracy is not so accurate, but that it to be expected. No biggie. I typically have a pleasant shopping experience.

If you are one of those people who don't excuse a little error here and there, you would be better off paying full price. But if you have a little patience and see that little errors are worth the money you save.. then Marketplace is definately worth a try.

Overall I am quite happy with Amazon Marketplace and I will continue to keep shopping and selling there.

Amazon.com is fast becoming the central clearing house for on-line ordering from many different stores. In general their product selection, delivery times and order accuracy are excellent. Amazon makes it easy for shoppers by housing name brand merchants under their roof, however, bear in mind that some of the sites Amazon does business for display lesser price tags for the exact same item. Each has their own reduced shipping fees and dollars off deals. When it comes to customer service Amazon has much to learn. If you have a question on a charge or item ordered, be prepared to receive general replies which never answer the question until you ask for someone who reads and comprehends the language, which in my case is English! It is not often that a situation presents itself in which I must contact Amazon, but when it does, my lament is audible.

The Amazon return policy for gifts is a joke. If the gift giver does not check the gift box on the order form then the gift recipient can not return the item and get a "store credit" or something like that. The refund goes to the gift giver.

In todays shopping environment all you should need is a receipt and the item to make a return. Not so with Amazon - and this inflexible and unwritten policy (at the time of ordering - you only find out about this when you try to return the item) has cost them a customer for life. I recommend Overstock.com for better prices, better shipping costs. Barnes and Noble.com is much better for books, cds, etc.

Amazon Marketplace seems like a good idea, but it's a duplicate of Half.com with less inventory control. Amazon Marketplace is a forum for sellers to hawk used goods. Great! I'm all for it! When you seek to purchase something from Amazon.com, ...
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Amazon's marketplace combines the easy interface and payment options of it's normal website with the cheap and large product selection of eBay. In many respects, Amazon's marketplace is a very reliable place to shop. Payment is handled by Amazon which makes the safety of your cash a little more safe. However, I would definitely advise against buying from low rating sellers. Low rating sellers are often slow at shipping and skip out on important details to ensure the safety and condition of your package. Don't fret though, Amazon's sellers include many trustworthy, highly rated seller -- a glaring contrast to eBay's scam pool.

The selection at Amazons marketplace is the other high point. Practically every item and definitely every cd and book in there inventory sells for dirt cheap used and are mostly in great condition. I definitely recommend Amazon.com's marketplace shop to anyone and everyone, frugalites and the well-endowed alike.

I had a great experience with Amazon.com Marketplace. I had to order textbooks for my classes and went to Amazon because I thought it would be cheaper than going to the bookstore. I was right! I managed to save at least $60 on books. The books were delivered within a week and were the right books.
I am very satisfied with my experience with Amazon.com Marketplace.

Fast delivery. Very satisfied. Product came packaged very well. Bought a reconditioned item. Was kind of leary at first, but now we're sold on reconditioned. Saved a lot of money. Very convenient. Didn't have to run around looking for our products. We now do a lot of shopping at Amazon Marketplace.

I'm very happy with Amazon. Shipping is fast - I received my monitors in only a few days. Return policy is generous - 30 days no hassle - I had no trouble returning one item. Prices are good. Overall, a very good experience with electronics
(and other items purchased.) I buy mostly from Amazon when I can.

Amazon Marketplace provides excellent order accuracy, delivery speed, and availability of products wanted. Since all my orders have been handled accurately, I have had no reason to use their customer service. I am sure it is excellent too.

I buy rare-to-find books on Amazon Marketplace that I could not find in regular stores. The sellers ...
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I purchase Books, and occasionally Cd's from Amazon, almost once a month. I have been using them fo ...
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After several weeks of consideration, I decided to purchase a Kitchen Aid mixer. A quick search onli ...
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I am a huge fan of Amazon.com and have been ordering books and other items from them for many years. ...
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I was browsing Amazon.com over a month ago, and noticing the amazon.com com merchants, I took a look ...
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If Amazon is the giant Wal-Mart of the online stores, then Marketplace is the big yard sale out in the parking lot. Well . . . the used stuff is really right there on the shelves at Marketplace and ready for comparison to the new stuff at Amazon, ...
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When looking for a better priced alternative for the latest books, CD's and DVD's, Amazon Marketplace offers a great solution. The prices can't be beat and the condition of the merchandise is almost always as advertised. I have purchased a number of ...
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It was only a matter of time before someone else gave Half.com some competition and giant e-tailer Amazon decided to be the one to do it.

Who Is Amazon?
I just know that there isn't a person alive who hasn't shopped ...
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