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Leisure Pro
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This is a great company in my opinion, the staff was helpful and the items arrived fast.
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it was great!
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Excellent organization to work with. Good selection of top brands, competitive pricing, most items in stock and ship quickly. Customer service very good. Response to e-mail inquiries within a couple hours or less and intelligent, informed responses as well as good suggestions. Kept me well informed on order progress every step of the way.
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Efficient
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very good
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Online person who helped me was wonderful. Exceeded my expectations
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Excellent source of dive gear. Prices are great. Service is exceptional.
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Ordering online from Leisure Pro is a cinch. While I was shopping for rash guards, a box popped up offering live chat assistance. The assistant helped me find a better deal than the one I was looking at. He recommended a larger size, tho', which turned out to be too big. No problem, I called LP back, got a free return shipping label and received the smaller size in just a few more days. LP's perfect fit guarantee is the next best thing to trying things on in my local dive shop, which is impossible because my LDS can't carry anywhere near the inventory that LP carries. Nowhere else I've ordered from online beats LP for price, selection or service.
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I have yet to receive my order and now they are telling me that I need to cancel and re-create the order
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Does not honor their return policy. I bought a dive watch for my husband for Christmas. When it arrived, it was not working. Perhaps it had an old battery? Went to a watch store to buy a new battery and they told us that the battery drains within 5 minutes. The watch itself is defective. We returned it to Leisure Pro and asked for a full refund. No response from Leisure Pro. Called after two weeks and they said it was being repaired. We did not want a repair. We want a refund since the watch is defective to begin with. They will not give us a full refund even though the product was defective. Still waiting to get feedback from LeisurePro. Still waiting to get back the repaired watch we no longer want. Highly unsatisfied with customer service and the company.
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Polite on the phone and helped with sizing
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They have a wonderfully refreshing and courteous approach to Customer Service that is uncommon. We had an issue with a prior version of this product (SeaCure Mouthpiece) and returned it. A refund was issued immediately without any additional explanation required on our part. We are a regular LeisurePro customer and will continue to use them for all our Scuba equipment purchases.
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Very good experience, as always!
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I've had great service from leisure pro from the online customer service all the way to the merchandice. I could drive 15 minutes to my local dive store but I choose the great service from leisure pro instead.
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Trully good
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Order was shipped within hours; excellent.
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Good cust service. Very happy
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Easy website to use
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Good
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Very good company to deal with. Have made multiple purchases and would not hesitate to deal with them again or refer others to them.
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Good product information, friendly web side and complete, good price, is my first buy for internet
I am very happy
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Lp had the item i needed at the Lowest price.
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Prompt and curteous. Had a size problem with the first order and the exchange was easy. Thanks!
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Yea!
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People rarely exceed my expectations, but these people sure did. this was my 1st time ordering and I did read reviews before placing an order. I found the Mares BCD I wanted for less on the web and decided to see if they would honor their price guarantee. When I requested the price one evening, I received an email the next morning with simple instructions. No issues. A nice guy named Frank? took my order and card info. My new BCD showed up fast and I got a great deal. I guess I was pleasantly surprised. I will go to this company 1st on my next gear order.
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Leisure pro is excellent, I always go to this site first to purchase my scuba gear.
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really happy! you can't go wrong with these guys. fast shipping to!
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found item. good price and quality. showed up in good time
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Good prducts and great service.
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none
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