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Leisure Pro
 
 

Leisure Pro

Average Rating 4.6/5.0 store rating 1,210 store reviews
Customer Service 4
On-Time Delivery 5
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by: Leisure Pro Shopper
February 3, 2014
Author's Rating: 5/5.0 store rating
I have always received excellent service from LeisurePro. They usually have the items I'm looking for at a fair price. They ship orders promptly and send emails to let you know when your order is on the way. Excellent Customer Service!! Thank You!

by: Leisure Pro Shopper
December 31, 2013
Author's Rating: 5/5.0 store rating
I have purchased many items from LeisurePro. Service has always been excellent. I have recently begun using the "chat" feature and have found it extremely useful in zeroing in on exactly the right item to meet my needs.

by: Leisure Pro Shopper
December 30, 2013
Author's Rating: 5/5.0 store rating
I'm used LeisurePro many times over nearly 10 years and I've never had a problem with them. I trust them to sell what they state on the website and provide excellent support.

by: Leisure Pro Shopper
December 9, 2013
Author's Rating: 5/5.0 store rating
these guys are great!huge selection,best prices.

by: Leisure Pro Shopper
October 12, 2013
Author's Rating: 5/5.0 store rating
Great selection, best prices, most items in stock and shipped within 24 hours. Prompt delivery with tracking numbers always provided.

by: Leisure Pro Shopper
September 19, 2013
Author's Rating: 5/5.0 store rating
Great prices, very good service, fast shipping - what else could you ask for?

by: Leisure Pro Shopper
September 3, 2013
Author's Rating: 5/5.0 store rating
Miku was the person I worked with at LeisurePro using the Chat option. I loved the chat option and Miku was awesome! Miku had great knowledge of the products I asked about and made the shopping experience great! I will purchase items from LeisurePro again and the great customer service is a major factor. Anthony

by: Leisure Pro Shopper
August 19, 2013
Author's Rating: 5/5.0 store rating
I DONT BUY EVERYTHING I NEED HERE BUT WHEN I NEED SOMETHING FAIRLY QUICK I GO TO LEISURE PRO. THANKS

by: Leisure Pro Shopper
August 12, 2013
Author's Rating: 4/5.0 store rating
I order my purchase on Sunday evening in Iceland. It arrived at Tuesday. Great and extreamely fast service.

by: Leisure Pro Shopper
August 2, 2013
Author's Rating: 4/5.0 store rating
The web site was easy to use and I will use it in the future.

by: Leisure Pro Shopper
July 8, 2013
Author's Rating: 5/5.0 store rating
It is a refreshingly excellent customer serviced based company that provides quality products with quick delivery.

by: Leisure Pro Shopper
May 31, 2013
Author's Rating: 5/5.0 store rating
I have ordered again already.

by: Leisure Pro Shopper
May 24, 2013
Author's Rating: 4/5.0 store rating
i like you guys gary

by: Leisure Pro Shopper
May 22, 2013
Author's Rating: 5/5.0 store rating
This is a great company in my opinion, the staff was helpful and the items arrived fast.

by: Leisure Pro Shopper
May 16, 2013
Author's Rating: 5/5.0 store rating
it was great!

by: Leisure Pro Shopper
April 30, 2013
Author's Rating: 5/5.0 store rating
Excellent organization to work with. Good selection of top brands, competitive pricing, most items in stock and ship quickly. Customer service very good. Response to e-mail inquiries within a couple hours or less and intelligent, informed responses as well as good suggestions. Kept me well informed on order progress every step of the way.

by: Leisure Pro Shopper
April 26, 2013
Author's Rating: 5/5.0 store rating
Efficient

by: Leisure Pro Shopper
April 14, 2013
Author's Rating: 5/5.0 store rating
very good

by: Leisure Pro Shopper
April 14, 2013
Author's Rating: 5/5.0 store rating
Online person who helped me was wonderful. Exceeded my expectations

by: Leisure Pro Shopper
March 25, 2013
Author's Rating: 5/5.0 store rating
Excellent source of dive gear. Prices are great. Service is exceptional.

by: Leisure Pro Shopper
March 24, 2013
Author's Rating: 5/5.0 store rating
Ordering online from Leisure Pro is a cinch. While I was shopping for rash guards, a box popped up offering live chat assistance. The assistant helped me find a better deal than the one I was looking at. He recommended a larger size, tho', which turned out to be too big. No problem, I called LP back, got a free return shipping label and received the smaller size in just a few more days. LP's perfect fit guarantee is the next best thing to trying things on in my local dive shop, which is impossible because my LDS can't carry anywhere near the inventory that LP carries. Nowhere else I've ordered from online beats LP for price, selection or service.

by: Leisure Pro Shopper
February 25, 2013
Author's Rating: 2/5.0 store rating
I have yet to receive my order and now they are telling me that I need to cancel and re-create the order

by: cpcra
February 18, 2013
Author's Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
Does not honor their return policy. I bought a dive watch for my husband for Christmas. When it arrived, it was not working. Perhaps it had an old battery? Went to a  watch store to buy a new battery and they told us that the battery drains within 5 minutes. The watch itself is defective. We returned it to Leisure Pro and asked for a full refund. No response from Leisure Pro. Called after two weeks and they said it was being repaired. We did not want a repair. We want a refund since the watch is defective to begin with. They will not give us a full refund even though the product was defective. Still waiting to get feedback from LeisurePro. Still waiting to get back the repaired watch we no longer want. Highly unsatisfied with customer service and the company.

by: Leisure Pro Shopper
February 8, 2013
Author's Rating: 4/5.0 store rating
Polite on the phone and helped with sizing

by: Leisure Pro Shopper
February 6, 2013
Author's Rating: 5/5.0 store rating
They have a wonderfully refreshing and courteous approach to Customer Service that is uncommon. We had an issue with a prior version of this product (SeaCure Mouthpiece) and returned it. A refund was issued immediately without any additional explanation required on our part. We are a regular LeisurePro customer and will continue to use them for all our Scuba equipment purchases.

by: Leisure Pro Shopper
February 6, 2013
Author's Rating: 5/5.0 store rating
Very good experience, as always!

by: Leisure Pro Shopper
January 28, 2013
Author's Rating: 5/5.0 store rating
I've had great service from leisure pro from the online customer service all the way to the merchandice. I could drive 15 minutes to my local dive store but I choose the great service from leisure pro instead.

by: Leisure Pro Shopper
December 23, 2012
Author's Rating: 5/5.0 store rating
Trully good

by: Leisure Pro Shopper
December 21, 2012
Author's Rating: 5/5.0 store rating
Order was shipped within hours; excellent.

by: Leisure Pro Shopper
December 16, 2012
Author's Rating: 5/5.0 store rating
Good cust service. Very happy

 

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