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DeLonghi AD1099 Solo AirStream Stainless Steel

DeLonghi AD1099 Solo AirStream Stainless Steel 1500 Watts Toaster Oven with Convection Cooking

Commercial quality oven w/extra large 1.1 cu.ft capacity. Unique ''heat circ'' technology along with dual heating... Read More
Commercial quality oven w/extra large 1.1 cu.ft capacity. Unique ''heat circ'' technology along with dual heating elements enable the twice-heated air to be displaced over the food more evenly and more directly,which can reduce cooking time up to 20-50%.Drop down top heating element allows you to easily clean the top of the oven.Rotisserie Spit (with 12.5 of usable length) is easy to detach, load and clean.It is used in conjunction with bake pan for convenient cleaning.Two tier cooking capability allows you to cook two different dishes simultaneously without sacrificing performance.Exclusive pizza function is specifically programmed to control the entire cooking process to make crispy 12 pizza (even from frozen!) with the simple push of a button. Digital controls w/LCD display make cooking simple and fast. Patented durastone enamel interior is easy to clean and distributes the heater faster and more evenly, producing the best cooking results. Interior light allows you to safely view and monitor food. Minimize
Author's Rating: Rating: 3/5 stars
6 Reviews from Shopping.com

By:   monsieurmorin
Dec 3, 2004

The fan was defective right out of the box

Author's Rating: Rating: 3/5 stars

Pros: Nice design

Cons: Inflexible customer service even when item was defective from day one.

Author's Review
I bought this item expecting quality. It looks like it would do a good job but when we turned it on the fan blade was hitting something inside its housing. Since the store where I bought it had no more, I called DeLonghi customer service. The problem is that I bought this as a present and by the time the box was opened 40 days had gone by since the purchase. DeLonghi will not replace it after 30 days. They expect me to bring it to a "service center" 30 or 40 miles from where I live. If I had been using it for a month I would almost understand their attitude, but this was defective out of the box. So much for quality control and quality customer service.
 


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