Only HEADACHES after six months!!!

Author's Rating:

Pros: A great cup of espresso can be made with this machine to start out with.

Cons: Expensive machine that only lasts six months. Maker provides very poor customer service.

Author's Review
Loved the way the maker looked and fit in our kitchen. Produced a great espresso and milk foamed wonderfully. My husband loves a extra short espresso, my mother-in-law a watery shot, and I a milky latte. We were absolutely delighted until until after only six months the upper house of the maker began leaking water out of the two front corners all over the counter top. I contacted Ariete's customer service directly and they kindly asked me to send the machine to their service rep that they provided. Sent the machine off and it was returned still broken. I asked Ariete to kindly replace the machine and they left me high and dry with a broken machine. The price is not a six month price and shipping a espresso machine is not cheap. Ariete products should be avoided if you want to avoid headaches. Ariete is the manufacturer of this machine and they also produce for Kenwood. This time we're trying a Rancilio Silvia, because it seems to be the highest rated on a variety on opinion forms.